This Customer Privacy Policy governs the collection and use of personal
information relating to potential and existing customers of Annicom
Limited by the company and its international affiliates (collectively
Annicom or Axio).
Annicom is committed to abiding by this Customer Privacy Policy, as well as the
requirements of applicable laws, in the operation of its business.
Please read this policy carefully as it explains the kinds of personal
information we collect about you and how it is handled.
By your continued use of our services (including our web sites), you
consent to the collection and use of your personal information for the
purposes set out in this Customer Privacy Policy.
1. Collection and use or personal information
We will generally let you know at the time of collection how we intend to
use your personal information. Usually, we collect personal information
about you which we require to respond to your inquires for payment
processing and for the provision of goods and services to you. We also
process your personal information where we are required to do so by law,
and for the exercise or defence of legal claims. From time to time, we
may contact you for research purposes, or to tell you about our special
offers and other services in accordance with your contact preferences.
Where appropriate, we will obtain your consent to do so. Personal
information collected from you may include your name, payment processing
information, postal address, email address, landline or mobile
telephone number, delivery details as well as other non sensitive
personal information. If you use our web sites, we may also collect
information about you or your computer when you browse to allow you to
use the services available.
2. Website usage and cookies
If you are using our web sites, we will use your personal information to
help you to log on to your account and into restricted areas of our web
sites and to permit future use of the web sites. We may use your IP
address to help diagnose problems with our server, or to administer our
web sites. We may conduct analyses of user traffic to measure the use of
our sites and to improve the content of our web sites and our services.
These analyses will be performed through the use of IP addresses and
cookies. We may also use cookies to enable the signing in process after
you have registered with us and to provide you with more tailored
information when you return to our web sites. A cookie is a piece of
information that is stored on your computer's hard drive by your web
browser. Most browsers accept cookies automatically, but usually you can
alter the settings of your browser to prevent automatic acceptance. If
you reject the use of cookies please note that the efficient operation
of the web site that you are using may be affected.
3. Third party advertisements
We will only disclose personal information about you internally and to
third parties for processing purposes associated with payment
processing, the supply of goods and services, for web site
administration, or elsewhere when you have consented to such
disclosures, or where such disclosures are required or permitted by law.
These third parties we contractually bound only to use personal
information to perform the services that we hire them to provide. Where
you have agreed that we may do so, we may lease or rent your personal
information to selected third parties for their postal or telephone
marketing use.
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4. Security of personal information
We use administrative, technical, and physical measures to safeguard
personal information against loss, theft and unauthorised uses, access
or modifications. Certain areas of our web sites may be password
protected. If you are a user of our web sites and have a password, you
can help to preserve your privacy by ensuring that you do not share your
password with anyone else.
Payments made via our web sites are processed in a secure environment
using software provided by other third party providers.
We take steps to regularly validate the personal information we hold to
ensure that the information is accurate and, where necessary, up to
date. Information that is no longer required for any valid business
purpose, and that we are not required to keep pursuant to any applicable
law, will be routinely destroyed by secure means.
5. Making automated decisions
We do not ordinarily use personal information for the purposes of automated
decision making. However, may do so in order to fulfil compelling
obligations imposed by law, in which case we will inform of any such
processing and provide you with an opportunity to object.
6. Access to personal information
You may renew and update personal information that we hold about you by
contacting us as detailed below.
7. Contacting us
If you have any questions about this privacy policy, you can email at
info@annicom.com
or write to the Data Protection Co-ordinator, Annicom Ltd, Unit 21
Highview, Bordon, Hampshire, GU35 0AX. Please note that calls to this
number may be recorded and monitored to maintain customer service
standards and to assist staff training.
8. Changes to privacy policy
We reserve the right to add to or amend this privacy policy at our
sole discretion, without prior notice to you. Please review our privacy
policy on a regular basis to make sure you have read the latest version
and you understand what we do with your personal information. Your
continued use of our services or our web sites following the posting of
changes to these terms means that you consent to those changes.
This version of the privacy policy is effective as of 15th October 2008
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